For your convenience Western Direct Insurance offers several car and home insurance billing options for you to take advantage of. These include annual credit card payments, or monthly preauthorized withdrawals from your chequing account, with no fees or interest charges.

Billing Frequently Asked Questions

What are your payment methods?

You can pay by:

  • Pre-authorized cheque (PAC)
  • Cheque
  • Credit card (Visa or MasterCard)

You can set up or change your payment method by contacting us.

Why do I have to pay administrative fees when cancelling a policy?

There are administrative costs for the setting up and maintaining of your policy that are part of your annual premium. Rather than charging for these costs upfront when your policy is issued, we spread them over the term of the policy.

Are there any fees charged for cancelling my policy?

When a policy is cancelled mid-term, we have not recovered these costs in full, and the short rate cancellation is used to collect the remainder.

If you cancel your policy at your renewal date, no fees are charged. Your policy will be cancelled on a pro rata basis.

However, if you need to cancel your policy during the term, the policy may be cancelled on a short rate basis, which includes additional administrative fees1.

1 A short rate cancellation refers to a policy that has been cancelled by you during the term of the policy, and that includes a recovery of some administrative costs charged for the time your policy has been active during the current term.